Terms of Service

Acceptance and Scope

These Terms govern your use of the Raydo website, Desktop app, account system, licensing, updates, support, and related services. If you use Raydo for an organisation, you represent that you have authority to bind that organisation. If we sign a separate written agreement with you, that agreement controls over any conflicting part of these Terms.

Service Nature

Raydo is software plus online services. Features, integrations, model access, availability, and pricing may change, pause, or stop at any time. Some parts of Raydo rely on third-party providers. Unless we expressly agree otherwise in writing, we do not promise uninterrupted service, any minimum uptime, any specific provider availability, or error-free or accurate AI output.

Accounts and Security

You must provide accurate information, keep credentials secure, and promptly notify us of unauthorized access. You are responsible for activity that occurs through your account, devices, API keys, or connected integrations.

Your Content and Responsibilities

You retain rights you already have in your prompts, files, workflows, and outputs. You grant Raydo a limited right to host, process, transmit, cache, and display that material only as needed to operate, secure, support, update, and improve the service. You are solely responsible for the legality, accuracy, permissions, and downstream use of your content, outputs, automations, and integrations. AI output may be incomplete, inaccurate, or unsuitable, and you must review it before relying on it.

Acceptable Use

You may not use Raydo to violate law, infringe rights, abuse others, send spam, distribute malware, interfere with the service, evade limits or billing, reverse engineer protected parts of the service except where law cannot be waived, or use the service to build a competing product through unauthorised extraction or benchmarking.

Third-Party Services

Raydo may connect to third-party model providers, payment processors, messaging channels, storage services, or other integrations. Those services are governed by their own terms and policies. We are not responsible for third-party acts, omissions, outages, data handling, or output.

Fees, Renewals, and Refunds

Paid features require payment of applicable fees, taxes, and charges. Unless required by law, stated at checkout, or agreed by us in writing, fees are non-refundable. Subscription services renew by the selected billing cycle unless cancelled before renewal. We may change pricing prospectively and may suspend or limit service for late or failed payment.

Suspension and Termination

We may suspend, restrict, or terminate access at any time, with or without notice, if we believe there is abuse, security risk, legal exposure, non-payment, or a violation of these Terms. You may stop using the service at any time. Sections that by their nature should survive termination will survive.

Intellectual Property

Except for your content and other rights that cannot be limited by law, Raydo and its software, design, branding, documentation, and service materials remain our property or our licensors' property. We grant you only a limited, revocable, non-exclusive, non-transferable right to use the service under these Terms.

Disclaimers

The service is provided "as is" and "as available." To the maximum extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from course of dealing or usage of trade.

Limitation of Liability

To the maximum extent permitted by law, Raydo and its affiliates will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenues, goodwill, data, or business opportunity. Our total liability for any claim relating to the service will not exceed the amount you paid us for the service in the 12 months before the event giving rise to the claim, or USD 50 if you paid nothing.

Indemnity

You will indemnify and hold harmless Raydo, its affiliates, and their personnel from claims, losses, liabilities, damages, judgments, costs, and expenses, including reasonable legal fees, arising out of your content, your use of the service, your integrations, or your violation of these Terms or applicable law.

Governing Law and Disputes

To the extent permitted by law, these Terms are governed by the laws of the jurisdiction of Raydo's principal place of business, without regard to conflict of law rules. Unless applicable law requires otherwise, disputes will be brought exclusively in the courts located in that jurisdiction. We may seek injunctive or equitable relief in any court with proper jurisdiction.

Changes to These Terms

We may update these Terms from time to time. The updated version becomes effective when posted here. Continued use of the service after that means you accept the revised Terms.

Contact

Questions about these Terms can be sent to support@raydo.ai.